Connect a Number
Works for any number — enter the WhatsApp phone number to pair for customer chat. The session name is the number being paired.
Active Sessions
WhatsApp sessions running in WAHA for incoming and outgoing messages.
Settings & Routing
AI Operating Mode
Active: AI responds instantly. Learning: 2-minute delay for staff to reply, then AI responds.
Delivery on WhatsApp
Off: packed orders only offer collect at the counter. On: customer gets Collect / Delivery buttons.
Team Members
Internal staff phones receiving escalation alerts in Learning mode.
Test Clients (Allowed Senders)
Fail-closed allowlist: only these phone numbers trigger the sales bot while testing.